Customer Care
We’re here to help!
If you'd like to reach out to us for any reason, our courteous and knowledgeable Customer Care Team is here to help you. Whether you have a question about a product or need help with your order, feel free to chat, call, or email us.
Call Us
Customer Care:
(866) 999-1497 (toll free)
Hours of operation (MST):
Mon-Fri: 7am-5:30pm
Sat: 9am-5pm
Sun: Closed
Email Us
If you have a question or comment, send an an email to our customer support team. customercare@vistaotc.com
Write Us
Send correspondence to:
VISTA Advanced
Attn: Customer Service
15207 N. 75th Street,
Suite 104
Scottsdale, AZ 85260
Still Need Help?
Send our team an email & we’ll get back to you ASAP
Frequently Asked Questions
How long does it take to process an order?
Orders are usually processed within 1–2 business days. You’ll receive a confirmation email once your order has been shipped.
Do you ship internationally?
We are unable to ship any products restricted by the destination country. Canada is subject to additional shipping charges. Please contact us at (866) 999-1497.
What is your return policy?
We offer an unconditional 90-day, money-back guarantee. Return the unused portion of your product within 90 days of purchase.
Do you have more questions?
You can access all of our frequently asked questions below.